Marks and Spencer

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Marks and Spencer The Brand Behind the Velour Revolution
Once known for its traditional tailoring and family basics, Marks and Spencer (M&S) has undergone a stylish transformation — and 2025 proves it’s no longer your grandmother’s go-to store. From luxe loungewear to on-trend collaborations, M&S is redefining affordable fashion, with velour, yes velour, making a major comeback thanks to its signature soft-touch co-ords and elevated essentials. It's part comfort, part cool — and M&S is at the center of the velour revolution.

Pros & Cons of Shopping Marks and Spencer Today

Pros:
High Quality at Reasonable Prices: M&S continues to deliver strong value for money across fashion, home, and food.

Sustainability Commitment: With their Plan A initiative, they’re making real strides in ethical sourcing and reducing carbon emissions.

Inclusive Sizing & Wide Selection: From petite to plus, there’s a fit for everyone.

In-Store + Online Shopping: Seamless omnichannel experience with click & collect and speedy returns.

Frequent Sales and Offers: M&S regularly runs promotions that make high-quality fashion even more accessible.

Cons:
Conservative Styling (Sometimes): While their collections have evolved, some pieces still lean toward a classic (read: safe) aesthetic.

Inconsistent Sizing: Like many high street brands, sizing can vary slightly between collections.

Limited International Shipping: Some global customers may face restricted delivery options or higher fees.

5 Best-Selling Marks and Spencer Pieces Right Now

Velour Co-Ord Lounge Set – The cozy-chic trendsetter that kicked off 2025’s velour craze.
Flexifit™ Velour Ribbed Lounge Jogger

The Cotton Rich Straight Leg Trousers – Office-ready, comfortable, and a best-seller across all ages.
Cotton Rich Straight Leg Joggers | M&S Collection | M&S

M&S x Sienna Capsule Trench Coat – A limited-edition piece from their spring collab, flying off shelves.
Stormwear™ Belted Single Breasted Trench Coat

Body Soft™ Non-Wired Bra – M&S lingerie continues to be a category leader.
Body Soft™ Non Wired Full Cup Bra A-E | Body by M&S | M&S

Autograph Merino Wool Jumper – Timeless layering with a luxury feel at a mid-market price.
Pure Extra Fine Merino Wool Crew Neck Jumper

Discount Code, Offers and Deals

Looking to save on your next M&S shop? Keep an eye on:

20% Off First Order with newsletter signup

Seasonal Sales (Spring/Summer and Autumn/Winter clearances)

Student Discount via UNiDAYS

Multi-Buy Offers – e.g., 3 for 2 on underwear, or 2 for £25 on basics

Blue Light Card Discounts for NHS and emergency services workers

Tip: Always check the M&S Offers page or use trusted voucher platforms before checkout.

Who’s Wearing Marks and Spencer in 2025? The Brand's Target Audience

M&S has shaken off its reputation for catering only to middle-aged shoppers. In 2025, its target audience spans from stylish Gen Z trend-watchers to eco-conscious Millennials and loyal Boomers. With celebrity collaborations, refreshed social media, and trend-led collections like M&S x Sienna and M&S x Ghost, the brand is attracting a multi-generational following.

Similar Brands to Marks and Spencer Worth Checking Out

If you love M&S, you might also enjoy:

John Lewis & Partners – Elegant staples and home goods.

Next – Versatile family fashion with fast delivery.

& Other Stories – A step up in trendiness and price, with a strong focus on modern silhouettes.

Uniqlo – Minimalist, high-quality essentials at great prices.

Boden – British brand known for colorful, polished casual wear.

What Customers Really Think: Marks and Spencer Reviews & Ratings

Across Trustpilot, Google Reviews, and social media, Marks and Spencer maintains a solid 4+ star average. Customers often praise:

✅ Quality of materials
✅ In-store customer service
✅ Reliability of delivery
✅ Affordable luxury in lingerie and food

Critiques mainly focus on occasional sizing issues or online stock shortages during peak seasons.

Is Marks and Spencer Worth Your Money in 2025?

Yes — especially if you value quality, ethical fashion, and timeless style. M&S continues to blend innovation with its heritage, making it a reliable choice for both wardrobe staples and seasonal upgrades. While not the trendiest brand on the market, it delivers excellent value for money and long-lasting wardrobe pieces.

Buying & Reselling Marks and Spencer: Where and How

Interested in flipping or finding past-season pieces?

Buy:
M&S Website & App

In-Store Nationwide

M&S Outlet Stores

Online Marketplaces (ASOS, Zalando, Ocado for food)

Resell / Buy Pre-Loved:
Vinted – Popular for M&S dresses and basics

eBay – Great for past collections and out-of-stock items

Depop – Younger audience, ideal for trend-led M&S items

Re-Fashion & Thrift+ – UK-based resale platforms supporting circular fashion

Marks and Spencer FAQs You Didn't Know You Needed

Q: Does M&S offer free returns?
A: Yes, returns are free both in-store and via post.

Q: Are M&S clothes sustainable?
A: Increasingly so. Many items now feature the “Responsibly Sourced Cotton” and “Recycled Materials” tags.

Q: Does M&S sell third-party brands?
A: Yes! You can now find brands like Joules, Clarks, and Ghost on the M&S website.

Q: Is M&S food available for delivery?
A: Yes, via Ocado in the UK.

How to Contact Marks and Spencer Customer Service

Need help with an order or have a question?

Phone: 0333 014 8000 (UK)

Live Chat: Available on their website 8am–8pm daily

Email: Via online contact form on the M&S Help & Support page

Social Media: @marksandspencer on Twitter/X, Instagram, and Facebook for quick responses

Final Thought:

In 2025, Marks and Spencer isn’t just a British staple — it’s a brand actively evolving with the times. Whether you're rediscovering it for the first time in years or you never left, M&S offers solid value, contemporary style, and a touch of classic British charm.

 

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